Description
In this course, “Foundational Customer Analytics,” students will delve into the essential principles and techniques of customer analytics. Beginning with an exploration of fundamental concepts in customer analytics 1, participants will grasp the significance of data-driven decision-making in the business realm. Moving on to customer analytics 2, the focus will shift towards understanding customer behavior and preferences, laying the groundwork for effective analysis. In customer analytics 3, students will acquire skills in data collection, processing, and interpretation, gaining hands-on experience in transforming raw data into actionable insights. The course will culminate with customer analytics 4, where learners will integrate their knowledge to develop strategies for customer retention and satisfaction. By the end of this course, participants will be equipped with a solid foundation in customer analytics, enabling them to harness data effectively to drive business success.
